Privacy policy

Last Updated: August 5, 2026

This Privacy Policy explains how Sunsetdress collects, uses, discloses, retains, and protects personal information when you visit, browse, make a purchase through, or otherwise interact with https://www.sunsetdress.com/.

In this Privacy Policy, “Sunsetdress,” “we,” “us,” and “our” refer to the independently operated online retail store Sunsetdress. “You” and “your” refer to website visitors, customers, and other individuals who communicate with us.

Please review this Privacy Policy carefully. Our privacy practices may vary depending on how you interact with our website, the services you use, your location, and the privacy settings available to you.

For additional information about your shopping experience, please review our Terms of Service, Shipping Policy, Payment Policy, and Return & Refund Policy.

1. Who We Are

Sunsetdress is an independently operated U.S. online retail store offering hats and headwear for outdoor activities, travel, casual wear, and everyday styling.

Store Name
Sunsetdress

Website
https://www.sunsetdress.com/

Primary Product Category
Hats and headwear

Email
hello@sunsetdress.com

Phone
+1 929-925-9279

Business and Contact Address
3225 Olinville Ave
Bronx, NY 10467
United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect information that you provide directly, information collected automatically through your device or browser, and information received from Shopify and other service providers that support our store.

Contact Information

We may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Other contact information you choose to provide

Order and Transaction Information

When you place or attempt to place an order, we may collect:

  • Order number
  • Products and variants selected
  • Size and color selections
  • Product prices
  • Discount information
  • Billing and shipping details
  • Shipping method
  • Payment status
  • Order-processing status
  • Tracking and delivery information
  • Return and refund information
  • Transaction and fraud-prevention information

Payment Information

Payments are processed through Shopify and applicable third-party payment providers.

These providers may collect payment card details, PayPal information, digital-wallet information, billing information, authentication data, and transaction information.

Sunsetdress does not directly store complete credit card or debit card numbers or complete card security codes on its website or business systems.

Customer Account Information

If customer accounts are available and you create an account, we may collect:

  • Account login information
  • Saved addresses
  • Account preferences
  • Order history
  • Other information associated with your account

Customer Support Information

When you contact Sunsetdress, we may collect:

  • The contents of your message
  • Your order number
  • Product information
  • Return or refund request details
  • Photographs and other attachments
  • Shipping and tracking information
  • Information needed to investigate and respond to your request

Please do not send complete payment card numbers, card security codes, account passwords, or other unnecessary sensitive financial information by email or through a contact form.

Device and Usage Information

When you visit or interact with our website, we or our service providers may automatically collect information such as:

  • IP address
  • Browser type and settings
  • Device type
  • Operating system
  • Language and time-zone settings
  • Approximate location based on IP address
  • Referring website or traffic source
  • Pages and products viewed
  • Links and website features used
  • Shopping-cart and checkout activity
  • Session information
  • Cookie, pixel, and device identifiers
  • Advertising interactions
  • Website performance and error information

3. Sources of Personal Information

We may collect personal information from:

  • You directly
  • Your browser or device
  • Shopify
  • Payment providers
  • Shipping, logistics, and fulfillment providers
  • Customer support providers
  • Fraud-prevention and security providers
  • Analytics providers
  • Advertising and marketing platforms
  • Social media and sales channels
  • Other service providers supporting our business

4. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our website
  • Display products and available variants
  • Process payments and orders
  • Confirm and verify transactions
  • Prevent fraud and unauthorized purchases
  • Process, fulfill, and ship orders
  • Provide tracking and delivery updates
  • Process returns, refunds, and order cancellations
  • Respond to product, sizing, order, payment, shipping, and return questions
  • Manage customer accounts where available
  • Maintain website, checkout, and account security
  • Diagnose technical problems
  • Improve our products, website, and customer experience
  • Analyze website usage and store performance
  • Measure advertising and marketing performance
  • Provide or measure relevant advertising where permitted
  • Send marketing communications where permitted
  • Maintain accounting, tax, legal, and transaction records
  • Establish, exercise, or defend legal claims
  • Comply with legal, regulatory, contractual, and law-enforcement requirements
  • Enforce our policies and protect the rights, property, and safety of Sunsetdress, our customers, and others

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on:

  • Performance of a contract, such as processing and delivering an order
  • Your consent, where consent is required
  • Compliance with legal obligations
  • Our legitimate interests in operating, securing, supporting, and improving our business
  • Protection of the rights and safety of customers, Sunsetdress, and others

Where processing is based on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not affect processing that was lawful before the withdrawal.

6. Shopify

Our store is hosted and operated through Shopify. Shopify provides the ecommerce platform, website hosting, checkout, order-management, payment-related, security, analytics, and other services that support our online store.

Shopify may process personal information when you visit our website, place an order, use Shop Pay, interact with Shopify-powered features, or otherwise use services provided through Shopify.

Shopify may process information in accordance with its own privacy notices and the settings applicable to our store.

You can learn more about Shopify’s privacy practices and available privacy controls at Shopify Privacy Controls.

7. Payment Providers

We use Shopify and supported third-party payment providers to authorize and process payments.

Depending on the payment method selected, information may be processed by:

  • Card networks
  • Banks and card issuers
  • Shopify Payments
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other payment processors made available during checkout

Payment providers may use personal information for payment processing, authentication, fraud prevention, legal compliance, dispute resolution, and other purposes described in their own privacy policies.

8. Shipping, Logistics, and Fulfillment Providers

We may disclose necessary personal information to shipping carriers, logistics providers, fulfillment providers, tracking providers, and other service providers that help process and deliver orders.

This information may include:

  • Recipient name
  • Shipping address
  • Telephone number
  • Email address
  • Order and package information
  • Tracking and delivery information

9. Pinterest Advertising and Measurement

We may use Pinterest business, advertising, catalog, conversion-measurement, or analytics tools, including the Pinterest Tag.

Depending on the tools enabled and your privacy choices, Pinterest-related technologies may process information such as:

  • Pages and products viewed
  • Search and browsing activity
  • Add-to-cart activity
  • Checkout activity
  • Purchase activity
  • Order value
  • Device and browser information
  • IP address
  • Cookie or device identifiers
  • Advertising interactions
  • Hashed customer information where applicable and permitted

This information may be used to measure advertising performance, understand conversions, create or improve advertising audiences, limit repeated advertising, and provide more relevant advertising where permitted.

10. Google Services

We may use Google services such as Google Analytics, Google Ads, Google Merchant Center-related integrations, Google tags, conversion measurement, and advertising tools.

Depending on the services enabled and your privacy choices, Google-related tools may process information such as:

  • Device and browser information
  • IP address
  • Website and product activity
  • Traffic sources
  • Shopping-cart and checkout activity
  • Purchase and conversion information
  • Advertising interactions
  • Cookie and device identifiers

This information may be used to understand website performance, measure advertising results, maintain product and conversion reporting, improve campaigns, and provide or measure relevant advertising where permitted.

11. Cookies and Similar Technologies

Sunsetdress, Shopify, and our service providers may use cookies, pixels, tags, local storage, software development tools, and similar technologies.

These technologies may be used for:

  • Essential website operation
  • Shopping-cart and checkout functionality
  • Remembering customer preferences
  • Security and fraud prevention
  • Website analytics
  • Performance measurement
  • Advertising measurement
  • Audience creation and remarketing where permitted
  • Personalization where permitted

Some cookies are necessary for our website and checkout to function. Other cookies and tracking technologies may be optional, depending on your location and the privacy tools configured for our website.

You may be able to manage cookies through:

  • A cookie banner or privacy settings tool displayed on our website
  • Your browser settings
  • Settings provided by the relevant advertising or analytics provider
  • A privacy or data-sharing opt-out page made available on our website

Blocking or deleting certain cookies may affect website functionality, saved preferences, account features, shopping-cart operation, or checkout availability.

12. How We Disclose Personal Information

We may disclose personal information to:

  • Shopify
  • Payment processors and financial institutions
  • Shipping, logistics, tracking, and fulfillment providers
  • Customer support and communication providers
  • Website hosting and technology providers
  • Fraud-prevention, identity-verification, and security providers
  • Analytics providers
  • Advertising and marketing platforms
  • Professional advisers, including accountants, insurers, auditors, and legal advisers
  • Government authorities, courts, regulators, or law-enforcement agencies where required or permitted
  • A buyer, successor, or other party involved in a potential or completed business transaction

We may also disclose information when reasonably necessary to enforce our agreements, investigate fraud, protect legal rights, respond to emergencies, or protect the safety of customers and others.

13. Sale, Sharing, and Targeted Advertising

Sunsetdress does not sell personal information in exchange for money.

However, some privacy laws may define certain disclosures involving advertising cookies, pixels, audience tools, or cross-context behavioral advertising as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Depending on your location and the tools enabled on our website, you may have the right to opt out of these activities.

You may submit an opt-out request by emailing hello@sunsetdress.com with the subject line “Privacy Opt-Out Request.”

If our website displays a Privacy Choices, Data Sharing Opt-Out, or Do Not Sell or Share My Personal Information link, you may also use that tool to submit your request.

Where required by applicable law, Sunsetdress will process recognized browser-based opt-out preference signals, such as Global Privacy Control, through the privacy tools configured for our website.

Browser-based preference signals generally apply only to the browser and device from which the signal is sent. Additional information may be needed if you want the request applied to information associated with your identity or customer account.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request confirmation of whether we process your personal information
  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of eligible personal information
  • Request a portable copy of eligible personal information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain sale, sharing, or targeted advertising activities
  • Opt out of certain profiling or automated processing where applicable
  • Appeal certain decisions regarding a privacy request where applicable
  • Make a complaint to an applicable privacy or data-protection authority

These rights are not absolute. We may retain or continue to process information when permitted or required for reasons such as:

  • Completing transactions
  • Maintaining tax, accounting, and business records
  • Preventing fraud
  • Resolving disputes
  • Establishing or defending legal claims
  • Complying with legal obligations
  • Protecting security and safety

15. How to Submit a Privacy Request

To submit a privacy request, email:

Email
hello@sunsetdress.com

Please use a clear subject line, such as:

  • Privacy Access Request
  • Privacy Correction Request
  • Privacy Deletion Request
  • Privacy Opt-Out Request
  • Privacy Request Appeal

Please provide sufficient information for us to understand and process the request, such as your name, email address, order number where relevant, state or country of residence, and the type of request.

Do not send government identification documents or sensitive financial information unless Sunsetdress specifically requests information reasonably necessary to verify your request.

16. Verification of Privacy Requests

To protect personal information, we may need to verify your identity before completing certain requests.

Verification may involve confirming information associated with your order, account, communications, or other records.

We will use verification information only as reasonably necessary to confirm identity, prevent unauthorized disclosure, and process the request.

If we cannot reasonably verify a request, we may ask for additional information or explain why the request cannot be completed.

17. Authorized Agents

Where permitted by applicable law, you may use an authorized agent to submit a privacy request on your behalf.

We may request proof that the agent is authorized to act for you and may also contact you directly to verify your identity and confirm the request.

18. Appeals and Non-Discrimination

If applicable law provides a right to appeal a privacy-request decision, you may submit an appeal by replying to our response or emailing hello@sunsetdress.com with the subject line “Privacy Request Appeal.”

Sunsetdress will not unlawfully discriminate against you for exercising an applicable privacy right.

19. Marketing Communications

Where permitted, we may send marketing or promotional emails to individuals who have subscribed or otherwise provided the required permission.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Even after unsubscribing from marketing messages, you may continue to receive non-promotional communications relating to orders, payments, shipping, returns, refunds, security, or customer support.

20. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information
  • The duration of our relationship with you
  • Order, payment, shipping, return, and refund requirements
  • Fraud-prevention and security needs
  • Tax, accounting, and legal obligations
  • Dispute-resolution and recordkeeping requirements
  • Applicable limitation periods

When information is no longer reasonably needed, it may be deleted, anonymized, or retained where permitted or required by law.

21. Data Security

Sunsetdress uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our checkout is operated through Shopify and supported payment providers. Sunsetdress does not directly store complete payment card numbers or complete card security codes on its website or business systems.

No internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Customers should use appropriate precautions when creating passwords, accessing accounts, and sending information online.

If you believe your interaction with Sunsetdress or your customer account may no longer be secure, contact us promptly.

22. International Data Transfers

Sunsetdress is based in the United States and primarily serves customers in the United States.

If you access our website from another country, personal information may be transferred to, stored in, or processed in the United States and other countries where Shopify or our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your place of residence.

Where required, we and our service providers may use appropriate contractual or legal mechanisms for international data transfers.

23. Children’s Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising purposes where prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to Sunsetdress, contact us at hello@sunsetdress.com so that we can review the request and take appropriate action.

24. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment providers, social networks, carriers, or other services.

This Privacy Policy does not control how those third parties collect, use, retain, or disclose personal information after you interact with their services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

25. Changes to This Privacy Policy

Sunsetdress may update this Privacy Policy to reflect changes in our services, privacy practices, technology, service providers, advertising tools, legal requirements, or operational procedures.

The updated version will be posted on this page with a revised “Last Updated” date.

Where required by applicable law, we may provide additional notice of material changes.

26. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us.

Store Name
Sunsetdress

Website
https://www.sunsetdress.com/

Email
hello@sunsetdress.com

Phone
+1 929-925-9279

Business and Contact Address
3225 Olinville Ave
Bronx, NY 10467
United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

Messages received outside our customer support hours will be reviewed during the next available support period.